If you’re building a survey, poll, or contact form into your website, you have two options – Typeform vs. Jotform. You should always choose the one that will be the best for your audience and site. I’m an avid user of both forms, so I want to share the comparisons between Typeform and Jotform.
Typeform is a SaaS platform that allows users to create forms, surveys, and questionnaires that can be integrated with their websites or other online tools or shared independently as links to collect responses from the target audience. The questions are presented to the audience one at a time with the provision to integrate images, GIFs, and videos into the questionnaire. Typeform allows for logical sequencing of questions based on the response provided by the audience. The company was founded in 2012 by Robert Munoz and David Okuniev. The company is headquartered in Barcelona, Spain. Typeform has over 125,000 paying customers as of today.
Typeform is not like a traditional form or questionnaire. It allows you to ask one question at a time and make collecting information conversational. You can add images, gifs, and videos to your inquiries to make them more vivid and lively. Typeform has an inbuilt bot that asks questions and collects information for you, all in real-time. Typeform integrates logic into its questions by sequencing questions based on the response provided by your audience. Typeform allows you to set up conversion tracking by adding a Facebook pixel id or Google tag manager code snippet. Typeform will enable you to trigger actions like a visit to any website ( like your own website ) or any other appropriate action when your audience clicks on the submit button of your form. Typeform offers several built-in templates to help you create a suitable questionnaire or survey. Typeform provides integration with over a hundred other platforms and applications to enhance your user experience. Typeform boasts clients like The New York Times, Airbnb, Facebook, Financial Times, BBC, and more.
Typeform offers different plans to enable you to make optimum use of its features at the best possible price point. It provides a 16 percent discount on the monthly price if you opt for annual billing. It offers a free plan if you want to try using their service before taking on a paid subscription.
The following features are available with the free plan.
- Unlimited type forms.
- Pre-designed templates.
- Add your images and color palette to typeforms.
- Ten questions per typeform.
- Ten responses per month.
- Hidden Fields.
- Custom Endings.
- Add multiple Endings to show different outcomes to respondents.
- Download your results.
- Basic reports and metrics.
- Import from Google Forms.
- Developer tools.
The Basic plan is available for 29 USD per month, billed monthly. It offers the following features:
- 100 responses per month included.
- One user.
- Unlimited typeforms.
- Unlimited questions.
- Question branching/Logic Jumps.
- Self-email notifications.
- Personalize with Hidden Fields.
- Receive file uploads (1GB storage)
- Accept payments.
- Respondent email notifications.
- 500+ integrations with Zapier.
- Automate.io integration.
- HubSpot integration.
- Mailchimp integration.
- Airtable integration.
- Pipedrive integration.
- Slack integration.
- Custom meta description.
This plan is available for 59 USD per month, billed monthly. It includes the following features in addition to those offered in the Basic program:
- One thousand responses per month included.
- Three users.
- Receive file uploads (2GB storage).
- Custom link (form id).
- Remove Typeform branding
- Custom subdomain.
- Redirect on completion.
- Redirect from the ending screen.
The Business plan is available for 99 USD per month, billed monthly. It has the following features in addition to the features offered in the Plus plan:
- Ten thousand responses per month included.
- Five users.
- Receive file uploads (4GB storage).
- Drop-off rates.
- Google Analytics integration.
- Facebook pixel.
- Google Tag Manager.
- Salesforce integration.
- Advanced embed options.
- Close embed on submit.
- Auto-close type forms to new responses.
- Schedule a close date.
- Custom close screen.
- Priority support.
- Live chat.
The Enterprise plan is a custom plan with custom pricing. It includes the following features:
- Custom response limits & seats for all your team.
- VIP support & dedicated outcomes manager.
- Custom domains & branding.
- Single Sign-On (SSO).
- HIPAA and GDPR compliance.
Jotform is an online form-building platform with conditional logic that helps to accept payments, generate reports and automate workflows. The company was founded in 2006 by Aytekin Tank. It has its headquarters in San Francisco, California. Jotform claims to have over 15 million users in over 150 countries worldwide. It claims to support over 300 thousand integrations. Jotform is being used by companies like BBC, Facebook, McGraw Hill, and many more.
Jotform is an online application that allows you to create custom online forms. It provides a drag and drop interface that will enable you to create unique forms without writing a single line of code. Jotform allows you to integrate the forms into your website and receive responses by email. Jotform will enable you to create fillable pdf forms. It will enable you to design and publish a wide range of forms, including registration forms, application forms, contact forms, request forms, feedback forms, and any other form that you can imagine. Jotform offers several prebuilt templates for users to start building their forms. Like Typeform it integrates conditional logic in its forms, which means that it shows or hides upcoming questions based on the audience’s responses. You don’t need to have any coding skills to use jotform, but you can use its HTML editor if you know to code. Jotform has a free plan available for users who want to experience it first-hand without paying for it. Jotform forms can be used as a standalone link, or they can be embedded into the website. Jotform takes all steps necessary to ensure the security of your data. It uses Secure Socket Layer ( SSL) technology to ensure the safety and security of your data.
This is a Free plan. It allows for:
- 5 Forms.
- 100 Monthly submissions.
- 100 MB available space.
- 1000 monthly form views.
- 500 total submission storage.
- 100 fields per form.
- Ten monthly payment submissions.
This plan is available for 29 USD billed monthly and 24 USD per month billed annually. It allows for:
- 25 Forms.
- 1000 monthly submissions.
- 1 GB available space.
- 10,000 monthly form views.
- 10000 total submission storage.
- 250 fields per form.
- 100 monthly payment submissions.
- No Jotform branding.
This plan is available for 39 USD per month billed monthly and 29 USD per month billed annually. It allows for :
- 50 Forms.
- 2500 monthly submissions.
- 10 GB available space.
- 100,000 monthly form views.
- 25,000 total submission storage.
- 500 fields per form.
- 250 monthly payment submissions.
- HIPAA Compliance is available.
- No Jotform branding.
This plan is available for 99 USD billed monthly and 79 USD per month billed annually. It allows for:
- 100 Forms.
- 10000 monthly submissions.
- 100 GB available space.
- One million monthly form views.
- 100,000 total submission storage.
- 1000 fields per form.
- 1000 monthly payment submissions.
- HIPAA Compliance is available.
- No Jotform branding.
- Multi-User Platform.
- Unlimited Everything.
- Service Level Agreements.
- Custom Domain.
- White Labelling.
- Priority Real-Time Support.
- Local Data Residency Option.
- Single Sign-On ( SSO Integrations).
Both Typeform and Jotform offer unique features to users. Jotform has been around for much longer than Typeform and is much more widely used in terms of the number of users. When choosing between the two options, you should compare the features offered by both companies for the price you are willing to pay. One unique feature about Typeform that I find attractive is that it presents its questions in a conversational style, one question at a time. I think this feature can make a tremendous difference while engaging your audience. If you ask my opinion, I will opt for Typeform.
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